Telphoning

Dalam dunia bisnis, membuat dan menerima panggilan telpon adalah hal yang sangat sering dilakukan. Tidak berbeda jauh dengan bahasa Indonesia, dalam bahasa Inggris juga terdapat tatacara yang biasa digunakan dalam melakukan kedua hal tersebut. Begitu pula dengan mentransfer panggilan telepon, dalam bahasa Inggris terdapat beberapa ungkapan yang biasa digunakan.

Di ulasan kali ini, khusus membahas tentang make, receive, and transfer the phone calls dalam konteks situasi formal.

Berikut akan admin ulas tiga contoh dialog make, receive, and transfer the phone calls (Membuat, Menerima dan mentransfer Panggilan telpon) dalam Bahasa Inggris.


WAITING ON HOLD OR LEAVING A MESSAGE


Receptionist : “I’m sorry, he’s on the phone at the moment.”

Julia : “Can I hold for him please?”

Receptionist : “Certainly, but I’m not sure how long he’s going to be. Can I take a message or would you still like to hold?

Julia : “I’d like to hold, please.”


[One minute passes]


Receptionist : “He’s still on the other line. Is there anybody else in that department who could help you?”

Julia : “No, it was Tom I needed to speak to.”

Receptionist : “Can I take a message or would you like to be put through to his voice mail?”

Julia : “Could you please ask him to call me back when he gets a moment?”

Receptionist : “Of course. Sorry, can I ask who’s calling again?”

Julia ; “Julia Brown, from ABC Commercial.”

Receptionist : “Thank you. What’s you number ?”

Julia : “It’s 0207 946 2182.”

Receptionist : “Sorry, could you repeat that please ?”

Julia : “0207 946 2182”

Receptionist : “Thank you. I’ll get him to call you back as soon as possible.”

Julia : “Ok, thank you, `Bye.


Reference :

https://books.google.co.id/. Retrieved on September 25th, 2017


https://www.ilmubahasainggris.com/tiga-contoh-dialog-make-receive-and-transfer-the-phone-calls-dalam-situasi-formal-bahasa-inggris/